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Frequently asked questions

I registered but I cannot see my child

Seeing a child requires two things: the email address on your account must be confirmed, and your school must approve the link to that child. Until the school approves it, the platform deliberately shows nothing.

I did not receive the confirmation email

Sign in and open "Link your child": that page offers to send a new confirmation link. Check the spam folder first.

I forgot my password

Use the "Reset password" link on the sign-in page. You will receive an email if an account exists for the address you type.

Where do I pay?

Subscriptions are paid through your school's own payment page. Bellmeals never asks for card details.